The Windows 11 mouse cursor bug introduced by the optional August 2026 cumulative update KB5120998 has caught thousands of users off guard โ cursor tails growing longer, pointer personalisation reverting to defaults, and high-DPI custom cursors ballooning into oversized white blobs. If you installed this update and your cursor is now behaving strangely, you are not alone, and there are steps you can take right now without having to roll back the entire update.
What Is KB5120998 and Why Did It Cause a Mouse Cursor Bug?

Released on 27 August 2026 as an optional preview update, KB5120998 targets Windows 11 versions 24H2 and 25H2, bumping the OS builds to 26100.9278 and 26200.9278 respectively. According to Microsoft’s own release notes, the update ships with 35 changes covering taskbar reliability, Start menu improvements, voice-typing settings persistence, and Windows Management Instrumentation fixes. It is a preview โ meaning IT admins and enthusiastic early adopters tend to grab it before the mandatory Patch Tuesday rollout โ but its reach has still been wide enough to generate a significant wave of reports.
The KB5120998 cursor issue stems from a bug in the way the update handles mouse pointer personalisation settings. Microsoft has confirmed it received reports that “mouse cursor personalisation settings are being changed or reverted to certain standard settings” after installation. In practical terms, that means custom cursors get reset, cursor shadow and trail options change without the user touching them, and on high-DPI displays the system cursor reverts to an enlarged default white pointer. A secondary bug in the same update also resets desktop wallpaper for some users.
Which Windows 11 Versions Are Affected by the Cursor Bug?
The Windows cursor problem specifically targets machines running:
- Windows 11 24H2 โ OS Build 26100.9278
- Windows 11 25H2 โ OS Build 26200.9278
Because KB5120998 is an optional preview update, only users who actively chose to install it โ or whose IT departments pushed it for testing โ are exposed. Machines still on the standard automatic update channel that have not yet received KB5120998 are unaffected. You can confirm your current build by pressing Win + R, typing winver, and pressing Enter.
Symptoms: How the KB5120998 Cursor Issue Appears
Users across Reddit, Microsoft’s own Answers forum, and third-party tech outlets have reported a consistent set of symptoms. If you recognise any of these after installing KB5120998, the update is likely responsible:
- Cursor tail or shadow appears noticeably longer than before
- Custom cursor schemes revert to the default Windows white pointer
- High-DPI cursors display as large, blocky white shapes instead of the intended design
- The pointer size and colour settings in Settings > Accessibility > Mouse pointer and touch appear to reset on reboot
- Attempting to re-apply cursor personalisation in Settings has no lasting effect
- Desktop wallpaper resets to a default image (a secondary bug in the same update)
Microsoft’s Response to the Windows 11 Mouse Cursor Bug

Microsoft has publicly acknowledged the cursor fix Windows 11 situation is on its radar. In a statement reported by Windows Latest, the company confirmed: “We’re aware” โ and said it is actively investigating. No patch or out-of-band fix had been released at the time of writing (late August 2026), but given that KB5120998 is a preview update and not yet a mandatory rollout, Microsoft has time to bake a resolution into the next Patch Tuesday release before it reaches the wider Windows user base.
For the full official breakdown of what KB5120998 was supposed to fix, you can review Microsoft’s official KB5120998 support page, which lists all 35 changes in detail.
How to Apply a Cursor Fix Without Rolling Back the Update
The good news is that the cursor fix for Windows 11 does not necessarily require uninstalling KB5120998. Try these steps in order before resorting to a full update rollback.
Step 1: Manually Re-Apply Your Cursor Scheme
Open Settings > Bluetooth & devices > Mouse > Additional mouse settings. In the Mouse Properties dialog, navigate to the Pointers tab and reselect your preferred cursor scheme from the drop-down. Click Apply, then OK. Reboot your PC. For many users, this temporary re-application holds between sessions once the system has completed its first full restart post-update.
Step 2: Adjust Pointer Size and Colour via Accessibility Settings
Navigate to Settings > Accessibility > Mouse pointer and touch. Reset the pointer size slider and choose your preferred colour. Some users have reported that toggling between the custom colour option and then back to white โ and applying โ forces the system to write the correct value to the registry, making the preference stick.
Step 3: Edit the Registry Directly
For advanced users, the cursor preferences are stored under HKEY_CURRENT_USER\Control Panel\Cursors. You can export this key before the next update so you always have a clean backup. If KB5120998 wiped your values, you can re-import the exported .reg file to restore them instantly. Always back up the registry before making changes โ press Win + R, type regedit, go to File > Export, and save the Cursors key.
Step 4: Uninstall KB5120998 (Last Resort)
If the KB5120998 cursor issue persists and is severely disrupting your workflow, uninstalling the update is confirmed to restore both cursor and wallpaper settings. Go to Settings > Windows Update > Update history > Uninstall updates, find KB5120998 in the list, and select Uninstall. Because this was an optional preview update, removing it does not leave you exposed to any mandatory security patches โ those will arrive via the next standard cumulative update.
Will Microsoft Release a Permanent Cursor Fix for Windows 11?

Almost certainly yes. Microsoft has a consistent pattern of resolving preview-update regressions in the subsequent mandatory Patch Tuesday release. Given that the Windows cursor problem is highly visible โ literally affecting every action a user takes โ it is a high-priority fix. The next scheduled Patch Tuesday for Windows 11 falls in September 2026, which gives Microsoft a tight but workable window. Until that update arrives, the manual workarounds above should keep most users productive.
Is Your Windows 11 Licence Still Valid After the Bug?
Absolutely. A buggy update does not affect your Windows activation status in any way. Your digital licence remains tied to your motherboard’s hardware signature and is entirely independent of cumulative updates. If you are, however, running an unactivated copy of Windows 11 or considering a fresh installation while this issue unfolds, now is a good time to ensure you have a legitimate licence in place. Browse our range of Windows 11 Pro licences โ from โฌ12.90 for an OEM key โ or grab a Windows 11 Home licence starting at โฌ9.35, both with lifetime activation and instant digital delivery.
How to Avoid Being Caught Out by Future Preview Updates
The KB5120998 situation is a reminder that optional preview updates exist for early testing โ not production use. Here is how to protect yourself going forward:
- Avoid optional updates unless you are specifically testing features. In Windows Update settings, toggle off “Get the latest updates as soon as they’re available”.
- Create a restore point before every major update via Control Panel > System > System Protection > Create.
- Export your Cursors registry key as described above so you can restore personalisation in seconds if a future update reverts it.
- Monitor reputable Windows news sources after any update release before installing โ a 48-hour wait often reveals major bugs like this one.
- Check Microsoft’s Known Issues tracker on the Windows 11 release health dashboard before applying preview updates to production machines.
FAQ
What exactly does KB5120998 do to cause the mouse cursor bug?
KB5120998 contains a bug that reverts mouse cursor personalisation settings to system defaults after installation. This causes custom cursor schemes to reset, cursor tails to appear longer, and high-DPI cursors to display as oversized white pointers. The underlying pointer functionality is unaffected โ only the appearance and personalisation settings are impacted.
Is the Windows 11 mouse cursor bug dangerous or a security risk?
No. The KB5120998 cursor issue is purely cosmetic and affects personalisation settings only. It does not expose your system to security vulnerabilities, corrupt files, or cause data loss. It is, however, genuinely disruptive to daily workflow, particularly for users who rely on custom high-contrast or accessibility-focused cursor schemes.
Do I have to uninstall KB5120998 to fix the cursor problem?
Not necessarily. Many users report success by manually re-applying their cursor scheme via Mouse Properties or Accessibility Settings after the update. Uninstalling the update is the most reliable fix if manual steps fail, but it is a last resort rather than the first step. Microsoft is expected to release a patched version in the next cumulative update.
Which Windows 11 versions are affected by the cursor bug?
Only Windows 11 24H2 (Build 26100.9278) and 25H2 (Build 26200.9278) are affected, because KB5120998 only targets those versions. Windows 11 22H2 and older builds, as well as Windows 10, are not impacted by this specific update. Check your build via Win + R > winver to confirm.
Will the cursor fix come automatically through Windows Update?
Yes โ Microsoft is expected to include the cursor fix in the next mandatory Patch Tuesday update, targeted for September 2026. Once that update installs automatically, your cursor settings should be preserved correctly going forward. In the meantime, re-applying your cursor scheme manually or uninstalling KB5120998 are your best interim options.



























