Archives: Legal Pages

May 19, 2026

Buyer Protection

Post By administrator

When you shop at Buy Now Key, every order is backed by a complete Buyer Protection framework. From the moment you click Add to Cart until your software activates — or your hardware arrives at your door — we make sure your money, your data, and your purchase are safe.

This page brings every guarantee we offer together in one place, so you know exactly what is covered before you buy.

The Buy Now Key Promise

  • 🔒 100% Genuine Software & Hardware — original, untampered products sourced from authorised channels
  • ✅ Activation Guarantee — if your key fails to activate, we replace it free of charge
  • ⚡ Instant Digital Delivery — license keys arrive by email within minutes of payment
  • 💳 Secure Encrypted Checkout — Stripe, PayPal, Visa, Mastercard, AmEx, and more
  • 💬 Free 24/7 Human Support — email, live chat, phone, or WhatsApp
  • 💯 Buyer Protection — if we can’t fix it, you get a full refund
  • 🛠️ 1-Year Hardware Warranty — on every electronics product we sell
  • 🔐 GDPR-Compliant Privacy — your data is never sold and never shared

1. 100% Genuine Products Guarantee

Every license key and every electronics product sold at Buy Now Key is 100% authentic and sourced from authorised channels.

  • All software keys are verified through rigorous internal checks before they are sent to you.
  • Each key is guaranteed to activate directly with the official manufacturer (Microsoft, Adobe, Corel, McAfee, AVG, Avast, etc.).
  • Hardware is supplied through reputable distributors and tested before dispatch.
  • We work only with trusted suppliers — counterfeit, pirated, or pre-used products are never accepted into our inventory.

👉 If a key fails to activate due to an authenticity issue on our side, we will replace it free of charge or refund you in full — with no time limit on this guarantee.

2. Secure & Encrypted Checkout

Your financial information never touches our servers.

  • The entire website runs on SSL encryption — every page, every form.
  • All payments are processed externally through globally recognised providers: Stripe and PayPal.
  • We never store your card numbers, CVVs, or banking details.
  • After you place your order, you complete the transaction directly with Stripe or PayPal.

This means even our own staff cannot see or access your payment data.

3. Payment Provider Buyer Protection

When you pay through Stripe or PayPal, you automatically benefit from their official buyer protection programmes — on top of our own guarantees.

💳 Stripe (Credit / Debit Card)

  • PCI-DSS Level 1 certified — the highest standard in payment security.
  • Fraud detection (Stripe Radar) screens every transaction.
  • You retain the right to dispute or chargeback through your card issuer.

🅿️ PayPal

  • Covered by PayPal Buyer Protection: if your purchase doesn’t arrive or doesn’t match the description, you can open a dispute through your PayPal account.
  • PayPal acts as a neutral mediator between you and the seller.
  • Your card and bank details are never shared with us.

4. Delivery Guarantee

We guarantee that you will receive your product after every successful payment.

Digital products

License keys, download links, and installation instructions are delivered to your email — typically within a few minutes of payment confirmation. In rare cases (manual verification, weekend orders, or high-value fraud checks), delivery may take up to 24 hours.

Physical products

Hardware orders (laptops, desktops, all-in-ones, netbooks) are shipped via tracked courier. You will receive a tracking number by email as soon as your order leaves our warehouse.

If your digital product has not arrived after 24 hours, our 24/7 support team will resolve it immediately — by resending, replacing, or refunding.

👉 No delivery = full refund. Always.

5. Money-Back Guarantee

We stand behind every product we sell. You are entitled to a full refund in the following situations:

Situation Outcome
Product not delivered within the promised timeframe ✅ Full refund or replacement
Key is invalid or fails activation due to our error ✅ Full refund or free replacement
Wrong product delivered ✅ Full refund or correct product sent
Hardware arrives damaged or dead-on-arrival ✅ Full refund or replacement
Order cancelled before activation (per UK Consumer Contracts Regulations 2013) ✅ Full refund within 8–10 business days
Order declined or cancelled by us for security reasons ✅ Full refund within 8–10 business days

Please note: Once a software license key has been activated, registered, or bound to a Microsoft or manufacturer account, it cannot be returned for change-of-mind reasons — this is an industry-wide rule for digital licenses. However, if the key has a technical fault, we will always replace it or refund you. Always contact us before activating if you are unsure.

6. Free Activation & Installation Support

If you have any difficulty installing or activating your software, you are not on your own.

  • 🆓 Free activation troubleshooting included with every purchase — for life.
  • 📚 Step-by-step download, installation, and activation guides in our Help Center.
  • 👨‍💻 Live human support — not bots — to walk you through any issue.
  • 🔁 If we cannot resolve a technical activation problem, we replace the key or refund you.

Bought a key two years ago and need to reactivate after a Windows reinstall? Contact us — we’ll help. Our support has no expiry date.

7. Privacy & Data Protection

Your personal information is handled in full compliance with UK GDPR and the EU General Data Protection Regulation.

  • We collect only the data needed to process your order (name, email, billing address).
  • We never sell, rent, or trade your information with third parties for marketing.
  • All data is stored on encrypted servers and protected by access controls.
  • You can request access, correction, or deletion of your data at any time.
  • Our entire site uses HTTPS.

Full details are available in our Privacy Policy and Cookie Policy.

8. Verified Customer Reviews

We let our customers speak for us.

  • ⭐ “Excellent” rating on Trustpilot and Google
  • ✅ Trustindex verified — only companies scoring above 4.5/5 in genuine customer reviews receive this badge

9. Hardware Warranty (Electronics)

For physical products such as laptops, netbooks, desktops, and all-in-one computers:

  • ✅ 1-year hardware warranty from the date of delivery.
  • ✅ Repair or equivalent replacement if a manufacturing defect occurs.
  • ✅ Industry-standard testing performed by trained engineers before dispatch.

The warranty does not cover damage caused by misuse, accidents, unauthorised repairs, or fair wear and tear.

10. 24/7 Customer Support

If anything goes wrong — or even if you just have a question — we are always reachable:

Most enquiries are answered within minutes during business hours.

11. What Is Covered vs. What Is Not

To keep our prices competitive and our service fast, we ask customers to read the conditions below. Our Buyer Protection does not cover:

  • Keys that you have already activated on a device (the licence now binds to that hardware).
  • The wrong product chosen by mistake when we have delivered a working key (for example, you bought Windows 11 Home but needed Pro) — however, we will usually offer a paid upgrade.
  • Issues caused by unsupported hardware (for instance, trying to install Windows 11 on a device that fails the TPM 2.0 check).
  • Damage to electronics caused by misuse, accidents, unauthorised repairs, or fair wear and tear.
  • Damage caused by third-party software, unauthorised modifications, or pirated tools.

On the other hand, we fully protect all other issues with this Buyer Protection program — non-activation, non-delivery, wrong product sent, duplicate charges, DOA hardware, and account access.

12. Your Legal Rights

We are a UK-registered company — DS ONLINE UK LTD, Company No. 10132309 — registered at Suit 15, 58 Chetwynd Road, London, England, NW5 1DJ. We fully comply with:

  • UK Consumer Rights Act 2015
  • Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
  • UK GDPR and EU GDPR (data protection)
  • EU Consumer Rights Directive (for EU customers)

Nothing on this page and the Buyer Protection program reduces or replaces the statutory rights you have as a consumer.

How to Open a Buyer Protection Claim

We aim to resolve every issue in a single conversation. Here is how to start your Buyer Protection claim:

Step 1 — Contact our support team. Send us a message via email, live chat, or WhatsApp with:

  • Your order number
  • The email address you used to place the order
  • A short description of the issue
  • A screenshot of any error message you see during activation

Step 2 — We investigate. A specialist will reply within a few minutes (usually under 5 minutes during business hours) and verify your order against our records.

Step 3 — Resolution. We will offer you one of the following:

  • Professional support with step-by-step instructions to fix the issue
  • A free replacement product (if necessary)
  • A full refund to your original payment method

Step 4 — Escalation (if needed). If our outcome does not satisfy you, you can also open a dispute through your payment provider (PayPal Buyer Protection, Stripe Dispute, or your card issuer) — and we will fully cooperate.

We commit to processing all approved refunds within 8–10 business days to your original payment method.

Frequently Asked Questions

Are the license keys you sell genuine?

Yes. Every license key sold at Buy Now Key is 100% authentic and sourced from authorised channels. Every key is verified through internal checks before delivery and is guaranteed to activate with the official manufacturer (Microsoft, Adobe, Corel, McAfee, AVG, Avast, etc.). If a key fails activation due to authenticity issues, we replace it free of charge or refund you in full.

What happens if my license key fails to activate?

Contact our 24/7 support team at support@buynowkey.com with your order number. We will help you troubleshoot — most activation issues are resolved within minutes. If the key has a genuine technical fault, we will send you a free replacement immediately, or refund your purchase in full.

How quickly will I receive my license key after purchase?

Digital products (license keys, download links, and instructions) are delivered to your email within a few minutes of payment confirmation. In rare cases (manual verification, weekend orders, or high-value fraud checks), delivery may take up to 24 hours. If you have not received your order within 24 hours, contact us for an immediate resolution.

Is it safe to enter my payment details on Buy Now Key?

Yes. Your financial information never touches our servers. All payments are processed externally through Stripe or PayPal — both PCI-DSS Level 1 certified. The entire website runs on SSL encryption, and we never store credit card numbers, CVVs, or banking details. After ordering, you complete the transaction directly with the payment provider.

Can I cancel my order or get a refund?

Yes. You can cancel an order for a full refund within 14 days of purchase under the UK Consumer Contracts Regulations 2013 — provided the license key has not been activated, registered, or bound to a Microsoft or manufacturer account. Once activated, the key cannot be returned, as is standard across the digital licensing industry. If a key fails activation due to a technical fault on our side, we will always replace it or refund you, regardless of the time elapsed.

Do you offer a warranty on electronics?

Yes. All laptops, desktops, netbooks, and all-in-one computers come with a 1-year hardware warranty from the date of delivery. If a manufacturing defect occurs within that period, we will repair or replace your device. The warranty does not cover misuse, accidents, unauthorised repairs, or fair wear and tear.

How long do I have to claim Buyer Protection?

For non-activation, non-delivery, or DOA hardware, please contact us within 14 days of purchase. Our genuine-software guarantee has no time limit — if Microsoft ever revokes a key, we will replace or refund it for the lifetime of the product.

Who is the company behind Buy Now Key?

We trade as Buy Now Key. The business is operated by DS ONLINE UK LTD, Company No. 10132309, registered at Suit 15, 58 Chetwynd Road, London, England, NW5 1DJ in the United Kingdom. For full company details, please see our About Us page.

Our Promise to You

“We want to build long-term relationships with our customers based on mutual trust. Your peace of mind is the foundation of our business.”

— The Buy Now Key Team

Buy with confidence. We’ve got you covered — every step of the way.

This Buyer Protection programme is offered in addition to your statutory rights under UK and EU consumer law and does not affect them.

June 9, 2025

Payment Information

Post By administrator

Payment Information – Fast, Secure & Hassle-Free


At Buy Now Key, we’ve made the checkout process smooth, flexible, and ultra-secure. Whether you’re buying Windows, Office, or antivirus software, your payment is handled with care and encrypted protection from start to finish.

Secure Checkout Icons with SSL Encryption, Privacy Protection, and Payment Logos

All orders are processed through trusted third-party platforms. Once you place an order, we’ll send you a secure link to complete payment.

💳 Pay by Card (via Stripe)


We accept all major debit and credit cards — including Visa, Mastercard, Maestro, and American Express — powered by Stripe, a global leader in payment security.

What to Expect:
• After placing your order, you’ll receive:
 - One email confirming your order
 - A second email with a secure Stripe payment link (via Simple Invoice)
• Click the link and pay safely — it’s fast and easy
• As soon as your payment is confirmed, we’ll deliver your license key and setup guide, usually within minutes

➡️ Learn more about how fast digital delivery works

🛡️ Stripe is PCI-compliant, SSL-certified, and built for complete buyer protection.

🅿️ Prefer PayPal?


You can also pay securely through PayPal.

How It Works:
• After placing your order, you’ll get:
 - An order confirmation from us
 - A separate PayPal email with a payment request
• If you don’t see the email, check your Spam or log in to PayPal to check for pending requests
• Once you complete payment, your software will be delivered right away

➡️ Read about our instant digital delivery

🌍 Currency Handling


If your chosen payment method doesn’t support your local currency, don’t worry — we’ll automatically switch to a compatible method. If you’d prefer to pay with the selected payment method that doesn’t support your local currency, please let us know and we will sent you a new payment request with the equivalent in EUR or USD.

🚫 Didn’t Receive Your Payment Email?


Here’s what to check:
• Look in your Spam or Junk folders
• If you used a different email at the checkout from your PayPal registered email, let us know so we can update the request
• Still nothing? Contact us and we’ll resend the payment email immediately.

🔐 Shop with Confidence


We partner only with verified platforms like Stripe and PayPal, ensuring every transaction is protected with encryption and buyer security.

If anything ever goes wrong, we’ll fix it — fast.

📞 Need Help with Your Payment?


We’re available 24/7 to assist you — before, during, or after checkout.

✉ Email: support@buynowkey.com
☎ WhatsApp: +44 7404 767488
💬 Click to Start a Live Chat

January 13, 2022

License Agreement

Post By administrator

License Agreement

The judgment of the Federal Court of 7 July 2001. the sale of OEM versions and DSP License iconVersionen was allowed without associated hardware. In the computer industry, manufacturers are called OEM, which we made products or systems of purchased components. Therefore, they may use this license on any computer xbeliebigem. This is in federal court judgment of 06.07.2000 – also clearly documented I ZR 244/97.

Microsoft must put in the OEM dispute defeat

The Bundesgerichtshof (BGH) has led dispute over the coupled Sales of software and PC hardware dismissed in for months a lawsuit by Microsoft against a Berlin PC manufacturers and thus also the legal status with hardware “gebundelter” programs ( “Original Equipment Manufacturer “(OEM) – or” Delivery service Pack “(DSP) software) determines which had been disputed among lawyers.

Yesterday, July 6, 2000 the 1st Division of the Supreme Court has decided after an oral hearing that a software company traders who are not contractually associated with it, each resale of “entbundelter” Software – the manufacturer marking only the joint distribution with particular the new hardware is provided – to consumers can not prohibit. According to BGH The copyright provides no recourse for the enforcement of such sales restrictions.

This sets the highest competent federal court a line under a dispute between Microsoft and many traders who are not direct contractors of the software group, but individually OEM or DSP versions about Windows or Office packages or with self-imposed (also used) Hardware proposed to end customers.

As a special slap the software industry, the adoption of the Supreme Court can be said that the split distribution of software represents (as a regular full-price and when discounted OEM version) is not a necessary and worthy of protection law. Microsoft had argued that in the interests of combating piracy to be dependent on such marketing concept. If the company Microsoft programs at a discounted price PC makers abgebe to promote PC original equipment with their products, had no reason – according to the BGH – why not interested should come to an isolated copy of the program to benefit from the lower price. The interest of a manufacturer, different market segments to use with different prices, so it was said, would not otherwise protected by the legal system. In the language of the house Microsoft the actual OEM versions, which are once again significantly cheaper than DSP products (Microsoft products), major contractors such as Compaq, IBM, Dell or Fujitsu Siemens reserved – depending on contracts obtained this hardware manufacturers only the necessary licensing rights to equip their products with the appropriate software, but no complete original packages.

German copyright law allows the author of a protected work (or about the manufacturer of the software product) to determine, among other things about the reproduction and use of his work and to grant third parties the relevant rights fee. This disposal right of the author, which always refers directly to each individual item produced, however, exhausted by its delivery (or transfer of manufacturing rights) to a licensee – for example, an OEM partner. The manufacturer can thus for example an end customer who only has an agreement with its dealers, but no direct contract with the manufacturer, not ban, be legal erstandenes copy to sell, unless he changed nothing in it.

The BGH has now thus creating a piece of legal certainty. A certain distribution channel can not be enforced by means of copyright. Consequently, now is also likely to an end customer, which is about an OEM – acquires product with a new computer and this operating system does not use the software in good conscience continue to sell. Neither he nor the ultimate purchaser would thereby violate the copyright.

Source: spotlight-wissen.de

January 13, 2022

Return and Refund Policy

Post By administrator

If you wish to cancel your internet order in accordance with the Distance Selling Regulations 2000, then please do so by email or recorded delivery letter within 7 days of receipt. We will refund the price of the product(s) in full together with the cost of sending the product to you as soon as possible and in any case within 30 days of DS ONLINE UK LTD notifying you that you are entitled to a refund. You will be responsible for the cost of returning the product(s) to DS ONLINE UK LTD, remember the goods must be in exactly the same condition as they were when delivered. For example, you can’t open the packaging at all, goods returned to DS ONLINE UK LTD which is not re-sellable will incur a restocking fee.

If you decide to cancel an order for a custom-built PC, we would need to be notified 24 hours after placing the order, DS ONLINE UK LTD reserves the right to charge a €35 cancellation fee – which will be deducted directly from any refund. Opened software cannot be returned and the same goes for products where you have registered the product with the manufacturer.

The software cannot be returned and same goes for products that have been registered with the manufacturer.

Please report any faults or issues as soon as you notice them, ideally by email (which includes your order details) with a follow-up phone call. We will work with you to find the best solution, whether that means a repair or replacement. Please note that sometimes a product will go ‘end of life’ before developing a fault. In cases where a repair or exact replacement is not possible, DS ONLINE UK LTD will supply a replacement which has similar performance characteristics to your original product. For example, with graphics cards, that might mean a more modern card that achieves similar (+/- 5%) 3D Mark 2011 scores to the faulty product.

If you purchase a system from DS ONLINE UK LTD and later believe you have discovered a fault, please note that we will remove any 3rd party hardware before we begin testing. That means we will bring the machine back to the condition in which it was shipped – then perform our tests to prove that the hardware works. Issues caused by hardware or software added after the original purchase date must be reported to the person/company that supplied them to you. The Fast Services does not warrant that your system will work with any hardware or software that has not been supplied and installed by a trained DS ONLINE UK LTD engineer.

DS ONLINE UK LTD is committed to honouring your statutory rights as a consumer, but we also disclaim any and all liability for the supply of goods and services to the maximum amount permissible by law. Similarly, DS ONLINE UK LTD cannot be held responsible for issues caused by an act of God or 3rd parties.

For security reasons or any other concerns, DS ONLINE UK LTD keeps the right to decline any order. If the payment was already taken full refund will be granted up to 8-10 business days.

January 13, 2022

Delivery Information

Post By administrator

📦 Digital Delivery


All digital delivered items sold on Buy Now Key are delivered to your registered email address — no shipping, no waiting for physical packages.

How It Works:
• Once your payment is confirmed, we’ll process your order immediately
• Your license key and installation guide will be sent to your registered email address
• Delivery time is typically 5 to 15 minutes, but in some rare cases, it can take up to 24 hours (e.g., high order volume, manual verification, delayed payment confirmation, etc)

Delivery Email Contents:
• Your genuine product key
• A clear, step-by-step installation and activation guide
• Any additional info or tools you may need

If you don’t see the email:
• Check your Spam, Junk, or Promotions folders

📦 Physical Delivery

  • The delivery for United Kingdom usually comes in 1-3 working days, it depend on the service that you choose at the check out. In some cases please allow us 2-3 working days to prepare your order for delivery.
  • The delivery outside United Kingdom is done by Royal Mail and comes in 5-8 working days, it depend on the service that you choose at the check out. In some cases please allow us 2-3 working days to prepare your order for delivery.

(See International zones)

January 13, 2022

Cookie Policy

Post By administrator

Cookie Policy Last updated: April 11, 2026

Change your consent:

DS ONLINE UK LTD, Buy Now Key (“us”, “we”, or “our”) operates the https://buynowkey.com website (the “Service”).

We collect certain information by automated means when you visit us through various means such as “cookies,” “web beacons” and IP addresses, as described in this policy.

Buy Now Key entity responsible for processing your information (the “data controller”). Please note that Buy Now Key is trading name of the data controller.

Like many companies, our websites may use “cookies.” Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We may use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.

Certain pages on our websites may contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.

An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our websites, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what geographic regions our website visitors come. We also may use this information to enhance our websites.

Categories of cookies and other automated technologies

  1. Strictly Necessary

These cookies are essential in order for our site to operate properly and enable you to use its features. Without these cookies, certain services (like shopping carts, etc.) cannot be provided.

  1. Performance/Analytics

These cookies collect information about how visitors interact with our websites, such as what pages are visited and what errors may have occurred. The information collected is used to improve how our websites work.

  1. Functional

These cookies allow our websites to remember choices our users make (such as user name) and to provide enhanced and more personal features. They can also be used to remember changes made to parts of our website that users can customise.

  1. Targeting

These cookies are used to deliver adverts more relevant to users based on their interests. They can also be used to limit the number of times users see an advertisement as well as help measure the effectiveness of an advertising campaign. They can be placed on a device by us or by a third party with our consent. For example, where you choose to link to various social networks (such as Facebook, Twitter and Pinterest) via our website, these social network sites may place cookies on your device and use these to target advertising to you on their or other websites.

Cookies are used with your consent in accordance with applicable law. You can stop cookies being downloaded on to your computer by selecting the appropriate settings on your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting www.allaboutcookies.org. Please note, however, that without cookies you may not be able to take full advantage of all our website features.

In addition to the browser-based controls, you can manage third party cookies by visiting aboutads.info/choices/ and youronlinechoices.eu/.

[cookie_audit]

If you have any questions about our information practices, please contact our Data Protection Officer by email at data_protection@buynowkey.com or write to us at:

Data Protection Officer:

Buy Now Key

137 Lamaleach Dr Freckleton,

Preston,

United Kingdom,

PR4 1DY

January 13, 2022

About Us

Post By administrator
DS ONLINE UK LTD

At BuyNowKey.com, we keep pace with the latest advancements in technology, offering you access to cutting-edge software like Windows 10 and Windows 11 operating systems and Office 2021 and the latest Office 2024. This ensures you always have the tools you need to stay ahead of the curve. We’re constantly innovating and expanding our selection to provide the best possible user experience.

Over the years, we’ve grown and adapted, but our core values remain unchanged. We’re dedicated to making software accessible and affordable for everyone, with straightforward purchasing and hassle-free downloads.

We prioritize your security. All transactions on BuyNowKey.com are secure, and we never store your credit card information. Additionally, our friendly customer support team is always available to assist you with installation and activation, or any other inquiries you may have.

If you have questions, you can contact us: support@buynowkey.com | Contact Us | +447831624896

 

January 13, 2022

Terms and Conditions

Post By administrator

Terms and Conditions Last updated: January 13, 2022

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://buynowkey.com website (the “Service”) operated by DS ONLINE UK LTD and Buy Now Key (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

  • Please make sure that all of the details you supply are accurate because we will use them to communicate with you
  • We will endeavour to supply you with the product you ordered or offer you an alternative
  • Products by Buy Now Key have a 1-year hardware warranty from the date of delivery which is not transferable.  Please note that this warranty does not apply to any defect in the hardware arising from fair wear and tear, wilful damage, accident, negligence by you or any third party. If you use the product in a way that Buy Now Key do not recommend, your failure to follow Buy Now Key instructions or any alteration or repair you carry out without Buy Now Key prior written approval will also result in the loss of your warranty.
  • We do not disclose any personal information to 3rd parties without authorization and we will try to use reasonable endeavours to protect any data we have from unauthorized access.
  • Only the products description and price shown on your order are accurate, no advert forms any part of our sales contract with you. These terms supersede any prior agreement whether oral or written
  • Off the shelf, products are covered by the Consumer Protection (Distance Selling) Regulations 2000. Any custom-built PC system or product that is customized or made to order in any way will be exempt from this act.
  • It is the customer’s responsibility to assess the usefulness and/or suitability of any product purchased. Buy Now Key staff and literature will try and help make a good decision, but ultimately the customer is in control of what they purchase.
  • Buy Now Key will not take any responsibility for any loss of data due to software or hardware failure. If you want to minimize the impact of this please backup regularly.
  • Buy Now Key will not take any responsibility for any hardware brought to us to install into a custom-built system.
  • Some products can appear to have a fault, even when there is nothing physically wrong with them. Our engineers use industry-standard tests to ascertain the nature of any issues reported and our warranty is for hardware only.
  • Prices change all the time in the computer sector, so customers are advised to check-all of the details when making a purchase. Only your order confirmation will show exactly which products have been supplied and at which price.
  • The prices on our website are excluding VAT.
  • Please note all our prices do not include delivery charges, amount payable and options available will be clearly shown in the checkout and the order confirmation page.
  • Ownership of products passes from Buy Now Key to the customer when cleared funds have been received by Buy Now Key for the products (including delivery charges where appropriate), not before. However please note that the products shall be the customer’s responsibility from the time of delivery. If you do not pay Buy Now Key for the products on time, without limiting any other options which Buy Now Key may have. Buy Now Key reserve the right to cancel or suspend any other order which you have made until you have paid the outstanding amount due.
  • If a price you see on Buy Now Key seems too good to be true, please confirm before ordering, if we discover a pricing error after taking the order, we will contact you as soon as possible and give you the option of continuing to purchase the product at the correct price or cancelling your order to receive a full refund. We will not process your order until we have your instructions, if we are unable to contact you using the contact details provided by you during the order process, we will treat the order as cancelled and notify you in writing.
  • We can only deliver to the address where your credit/debit card is registered.
  • Delivery time can vary; we know this is annoying and we always do our best. Remember, if you are not in when our courier calls, then they will leave a card with contact details for the local depot and you can arrange a re delivery at a mutually convenient time.
  • If you wish to cancel your internet order in accordance with the Distance Selling Regulations 2000, then please do so by email or recorded delivery letter within 7 days of receipt. We will refund the price of the product(s) in full together with the cost of sending the product to you as soon as possible and in any case within 30 days of Buy Now Key notifying you that you are entitled to a refund. You will be responsible for the cost of returning the product(s) to Buy Now Key, remember the goods must be in exactly the same condition as they were when delivered. For example, you can’t open the packaging at all, goods returned to Buy Now Key which is not re-sellable will incur a restocking fee.
  • If you decide to cancel an order for a custom-built PC, we would need to be notified 24 hours after placing the order, Buy Now Key reserves the right to charge a €35 cancellation fee – which will be deducted directly from any refund. Opened software cannot be returned and the same goes for products where you have registered the product with the manufacturer.
  • The software cannot be returned and same goes for products that have been registered with the manufacturer.
  • Please report any faults or issues as soon as you notice them, ideally by email (which includes your order details) with a follow-up phone call. We will work with you to find the best solution, whether that means a repair or replacement. Please note that sometimes a product will go ‘end of life’ before developing a fault. In cases where a repair or exact replacement is not possible, Buy Now Key will supply a replacement which has similar performance characteristics to your original product. For example, with graphics cards, that might mean a more modern card that achieves similar (+/- 5%) 3D Mark 2011 scores to the faulty product.
  • If you purchase a system from Buy Now Key and later believe you have discovered a fault, please note that we will remove any 3rd party hardware before we begin testing. That means we will bring the machine back to the condition in which it was shipped – then perform our tests to prove that the hardware works. Issues caused by hardware or software added after the original purchase date must be reported to the person/company that supplied them to you. Buy Now Key do not warrant that your system will work with any hardware or software that has not been supplied and installed by a trained Buy Now Key engineer.
  • Buy Now Key is committed to honouring your statutory rights as a consumer, but we also disclaim any and all liability for the supply of goods and services to the maximum amount permissible by law. Similarly, Buy Now Key cannot be held responsible for issues caused by an act of God or 3rd parties.
  • For security reasons or any other concerns, Buy Now Key keeps the right to decline any order. If the payment was already taken full refund will be granted up to 8-10 business days.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Buy Now Key and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Buy Now Key.

Buy Now Key has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Buy Now Key shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

January 13, 2022

Privacy Policy

Post By administrator

Privacy Policy Last updated: January 13, 2022

DS ONLINE UK LTD (“us”, “we”, or “our”) operates the Buy Now Key website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://buynowkey.com

Key Summary

From the moment you make formal contact with DS ONLINE UK LTD, we will be gathering and storing your personal data. For example, when you ask for a quotation to be posted to you, we will – naturally – need your address details. Similarly, if you sign up for special offers, then we will store your email address. We know that this seems obvious, but we want to point it out so that we’re being as clear with you as possible about how we handle your data.

Parts of our site will include cookies or similar methods for us to understand what kinds of products our customers find most interesting – so we can offer you more deals like that. Obviously, if you send your CV in for a job application, we will keep it on file in case other opportunities arise in the future that we think you might be interested in.

We don’t sell data to 3rd parties and if you ask us to take your email etc off our database and never darken your door again – then that is exactly what we will do. If you are under 18, then you are not supposed to register with us at all – and we make that clear on any registration page. If you have a query about privacy, please email: support@buynowkey.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Google AdSense & DoubleClick Cookie

Google, as a third party vendor, uses cookies to serve ads on our Service.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.